Shipping & Return

International Shipping

Shipping cost (small / medium): 6€ / 12€
Estimated delivery time within Europe is 2-4 working days, for other regions it is 3-10 working days.
All parcels are shipped with Deutsche Post with a tracking number.

Return

You have the right to return the goods within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the goods were delivered to you. A revocation of the purchase must be sent in writing. Please use our contact form.

In the case of a defective product we will refund the purchase price and take over the return costs, in all other cases the customer has to pay the return costs.

Return shipment due to wrong address or not timely pick up in the parcel shop are as high as the original shipping cost. These costs must be borne by the customer, as we can not assume any liability for third party debt.

Reduced or damaged (due to usage) goods are excluded from return and exchange.

In all cases, we kindly ask you to contact us.