Terms & Conditions

For the business relationship between lialabel (hereinafter vendor/ seller) and the customer (hereinafter referred to as “customer”), the following General Terms and Conditions  apply in their version valid at the time of the order. Deviating conditions of the customer are not recognized, unless the seller expressly agrees to their validity. Consumer within the meaning of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed predominantly neither their commercial nor their independent professional activity (§ 13 BGB). The terms and conditions also apply if access to the offer is made outside the Federal Republic of Germany.

Contract conclusion

Despite the utmost care, lia expressly reserves the right to make any possible misprints, errors or changes in the color of the products shown in the online shop. The presentation and application of articles in the online shop of lialabel does not constitute a binding offer to conclude a purchase contract. By sending an order via the online shop by clicking the button “Pay” in Paypal or bank transfer, the customer gives a legally binding order of the goods contained in the cart from. The confirmation of the receipt of the order of the customer takes place together with the acceptance of the order immediately after sending by an automated e-mail. If the delivery of the goods ordered by the customer is not possible, for example because the goods in question are not in stock or will not be available in the foreseeable future, both parties have the right to withdraw from the purchase contract. In these cases, lialabel will inform the customer immediately and refund any payments already received without delay.

Prices and shipping costs

All prices quoted on the website of lialabel are inclusive of the applicable value added tax. As far as the customer makes use of an existing right of revocation, he has to bear the regular costs of the return. Find more information about shipping and return.

Delivery, product availability

The goods availability is indicated on the respective product detail page. Unless otherwise stated, the delivery time is 3-10 working days. If an article is permanently not available, lialabel informs the customer that a contract is not concluded in this case. In such a case, lialabel will immediately reimburse the customer for payments already made. If not all products ordered are in stock, lialabel is entitled to partial deliveries at its own expense, insofar as this is reasonable for the customer.


The payment can be made by bank transfer or Paypal, where the customer the possibilities of payment by credit card, debit or Paypal account are available. In the latter, the terms and conditions of Paypal apply.

Warranty, guarantee

The warranty is determined by legal regulations. There is a guarantee on the goods delivered by the seller only if expressly delivered.


For a liability of the seller for damages without prejudice to the other statutory eligibility requirements, the following disclaimers and limitations apply. The seller is liable without limitation, as far as the cause of damage is based on intent or gross negligence. Furthermore, the seller shall be liable for the slightly negligent breach of material obligations whose breach jeopardizes the achievement of the purpose of the contract or for the breach of duties whose fulfillment enables the proper execution of the contract in the first place and whose compliance the customer regularly trusts. In this case, however, the seller is liable only for the foreseeable, contract-typical damage. The seller is not liable for slightly negligent breaches of obligations other than those specified in the preceding sentences. The above limitations of liability do not apply in case of injury to life, limb or health, for a defect after assuming a guarantee for the condition of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected. As far as the liability of the seller is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.


When initiating, concluding, processing and reversing a purchase contract, lialabel collects, stores and processes data within the scope of the statutory provisions. Lialabel processes personal data exclusively earmarked and in accordance with statutory provisions. The personal data provided for the purpose of ordering goods (such as name, e-mail address, address) are used by lialabel for the performance and execution of the contract. This information will be kept confidential and will not be shared with third parties who are not involved in the ordering, delivery and payment process. Insofar as the Internet offer of lialabel refers to or links to third-party websites, lialabel can not assume any liability and guarantee for the correctness or completeness of the contents and the data security of these websites. Since lialabel has no influence on the observance of data protection regulations by third parties, these respectively offered data protection declarations should be examined separately by the customer.

Right of withdrawal s.u.


In the event that you are a consumer within the meaning of § 13 BGB, ie the purchase for purposes, which are predominantly neither your commercial nor self-employed professional activity can be attributed, you have a right of withdrawal in accordance with the following provisions.


You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, please contact

Görresstraße 19,
80798 München,


by means of a clear statement (eg a letter sent by post, telephone or e-mail) about your decision to withdraw from this contract. To maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we will have all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer has to be repaid immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment we will use the same means of payment as you used in the original transaction, unless otherwise expressly agreed with you; In no case will you be charged for this repayment fees.

We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You have the goods immediately and in any event not later than fourteen days from the day you inform us of the cancellation of this contract to us (lialabel, owner Julia Fischer, Görresstraße 19, 80798 Munich, E-Mail: hello@lialabel.com) to be returned or handed over. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.